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FAQs

Discover answers to common queries about our moving services, pricing, and process in our FAQ section below.

FAQs About Our Moving Company

Are You Insured and Licensed?

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Yes, we are fully licensed and insured. We carry general liability insurance, workers compensation, auto insurance and cargo insurance. This is a large expense for our business but extremely necessary. Always make sure the moving company you hire is licensed and insured.

Do You Offer Packing Services?

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We are happy to offer you our packing services. Just fill out our estimate form and mention you would like a packing quote.

Do You Offer Storage?

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Yes, we have a newly renovated climate-controlled storage facility located in North Bethesda. When storing with Mic’s Moving, we keep your items fully blanketed, stretch wrapped, and protected while in our care.  Ask your moving representative about how you can store with us today. We also offer non-climate-controlled units.

Is There an Hourly Minimum?

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Yes. We have a three-hour minimum on all our local moving jobs.

When Should I Schedule my Move?

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Scheduling 3 weeks in advance is always a good rule of thumb to ensure your move is reserved for the exact date and time that you want. FYI, Saturdays and the first/last 3 days of the month tend to get booked the fastest.  We do not have any cancellation fees if you need to change your date or cancel, so don’t worry about scheduling early.  There are times when we help customers with last-minute move requests, so do not hesitate to ask.

What Kinds of Payment do You Accept?

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We accept cash, checks, or Zelle at the completion of your move. We also accept credit cards; however there is a 3% service fee if you decide to use a credit card.

Is a Temporary Reserved Parking Permit Required?

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Reserving parking can save a lot of time and money on your move. There are times where the move lasted longer than necessary due to the fact that we had to park far away from the apartment/house. So please take the time to reserve temporary parking for our trucks.

Do I Need to Remove Items Inside my Dresser Drawers?

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Removing the items from your dresser is usually the best option, especially if we need to take it around tight corners, or take it up or down stairs. If you think your dresser isn’t exactly structurally sound like many Ikea pieces, we recommend taking the items out. We will blanket and wrap the dressers to protect it and to prevent drawers from falling out.

Should I Reserve Elevators or Loading Docks?

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Make sure you reserve any available loading docks or elevators. If there is no loading dock, ask the building manager where movers usually park their truck while moving. It is important to reserve these well in advance of your move because they get booked quickly.

Do You Move Pianos or Pool Tables?

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We are happy to move upright pianos. We do not move grand pianos. As for pool tables, we strongly recommend calling a specialized pool table company to disassemble and reassemble the table. Once the disassembly is complete, we are more than happy to relocate it for you

What Are Your Rates?

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Our rates are simple and easy to understand. For all local moves we charge an hourly rate and a travel/truck fee. Our rates are extremely competitive in the moving industry and we are happy to give you a free moving estimate tailored to your specific needs. When you submit a move request, we will reply promptly with the recommended number of movers, and the estimated time and estimated total cost for your move.

What is the Standard Tip for Movers?

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We compensate our movers well, so tipping is not required but very much appreciated. Our movers are very grateful when we do receive a tip. If you think your movers did a great job, tips are always the best way to show it. The average tip is $10 per hour, per mover.

When do You Start the Clock?

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For local moves, we start the clock when we arrive at your pickup location. We stop the clock when you are satisfied with the placement of all your items at the destination. The hourly rate is not running while we are headed from our HQ to your pickup location and from your drop off location to our HQ.

What Happens if Something Gets Damaged?

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We do our best to make sure most if not all of your furniture is covered by moving blankets and then wrapped in our movers stretch wrap. This is a great way we protect your items from any bumps or scratches but accidents do happen. If there is damage to one or more of your items, we use the standard moving valuation, which covers $.60 per pound per item damaged. If you are interested in higher level of protection, we recommend talking to your insurance representative about renters or home owners insurance. Or reach out to us and we can go over other options.

What if my Moving Crew Goes Above or Below the Estimated Time on my Quote?

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We do our very best to give accurate ESTIMATES based on the information we receive. The more information we have about a move the more accurate the estimate can be. Sometimes the move can go over the estimated amount of time, in which case we charge for the amount of time worked.

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Moving made simple. Honest pricing, friendly crews, and over a decade of experience in Washington DC. Get a free estimate today!

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